- 1PSD2 - new European legislation for the protection of online paymentsFrom the 28th of December 2020 online payments will now be even more secure thanks to the new PSD2 European standard, which introduces new authentication rules.
Your shopping experience will still be quick and secure, you will simply need to confirm your identity each time you make a payment online such as by entering a temporary code or by using your digital fingerprint on your banking app. Discover more.
- 2HOW LONG DO I HAVE TO RETURN AN ITEM?You may request a refund or an exchange within 14 days of the item(s) delivered.
- 3HOW DO I RETURN AN ITEM?1. To return an item go to the Request a Return section: enter the email address used to place the order and the order and the order number; the procedure can also be activated from the Order Summary section into My Account;
2. Each item must be returned in the same condition in which you received it, and placed in its original box or in a similar, suitable box;
3. Stick the pre-paid return label, which will be sent to you via email, on the original box, making sure to cover the original shipping details; we kindly remind you that you will need to provide the courier with a copy of the invoice received by e-mail, making sure to cancel the items you do not want to return.
4. In order to schedule the collection of your package by UPS, visit https://wwwapps.ups.com/pickup/schedule; or drop your package off at your nearest UPS Access Point..