FREE SHIPPING
Enjoy Complimentary Ground shipping on all non-sale items.
Discover Fay services
Discover our services specially dedicated to your online shopping.
Our services for your shopping
EXCLUSIVE PACKAGING AND GIFT MESSAGE
Your item will be delivered in elegant, Fay branded packaging, with the option of including a personalized gift message.
WARRANTY
Purchases made via the official website and at one of our Boutiques include a 2-year guarantee.
Returns
Returns of items purchased on Fay.com can be made free of charge within 14 days from the delivery date.
ONLINE RETURNS
If you wish to return your purchase, activate the online exchange procedure by accessing the "Request a Return" section or from the "Shopping Bag" section in My Account.